Privacy Policy & Cookies
Privacy Policy
VSG is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, including any other media form, media channel, mobile website, or mobile application related or connected thereto (collectively, the "Site").
Information We Collect
We may collect information about you in a variety of ways. The information we may collect on the Site includes:
- Personal Data: Name, email address, phone number, and company information provided voluntarily through contact forms or inquiries.
- Automatically Collected Data: When you visit our Site, we automatically collect certain information about your device and your use of the Site, including your IP address, browser type, operating system, pages visited, and the time and date of your visit.
Use of Your Information
Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Site to:
- Respond to your inquiries and provide customer support
- Improve and optimize our website and services
- Send you marketing communications (with your consent)
- Analyze website usage and performance
- Comply with legal and regulatory obligations
Your Privacy Rights
Under applicable data protection laws (including GDPR and CCPA), you have certain rights regarding your personal data:
- Right to access your personal data
- Right to rectification of inaccurate data
- Right to erasure (right to be forgotten)
- Right to restrict processing
- Right to data portability
- Right to object to processing
To exercise any of these rights, please contact us using the information provided at the bottom of this policy.
Cookies Policy
What Are Cookies?
Cookies are small files that are stored on your device when you visit a website. They allow websites to remember information about your visit and can improve your browsing experience.
Types of Cookies We Use
Essential Cookies
These cookies are necessary for the website to function properly. They enable core functionality such as security, network management, and accessibility. These cookies are always enabled.
Analytics Cookies
We use Google Analytics to understand how visitors use our website. These cookies collect information about how you use our Site, including which pages you visit, how long you stay, and whether you return. This information helps us improve our website and services. These cookies are only enabled with your consent.
Functional Cookies
These cookies remember your preferences and choices to provide a more personalized experience. These cookies are only enabled with your consent.
Marketing Cookies
We may use cookies to track your interactions with our marketing campaigns. These cookies are only enabled with your consent.
How to Control Cookies
You can control and/or delete cookies as you wish. You can delete all cookies that are already on your computer and you can set most browsers to prevent them from being placed. If you do this, however, you may have to manually adjust some preferences every time you visit our website.
Third-Party Cookies
Our website may contain links to external websites and services that have their own privacy policies and cookie practices. VSG is not responsible for the content or practices of third-party websites. We encourage you to review the privacy policies of any third-party sites before providing your personal information.
Data Retention
We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law. When your data is no longer needed, we will securely delete or anonymize it.
Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Changes to This Policy
We may update this Privacy Policy and Cookies Policy from time to time to reflect changes in our practices, technology, legal requirements, and other factors. We will notify you of any material changes by updating the "last updated" date on this page and posting the updated policy on our website.
Last updated: January 2026
Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us at:
UK Office
Value Services Group Ltd
Office 234, 58 Peregrine Road
Hainault, Ilford
Essex, United Kingdom, IG6 3SZ
GDPR & CCPA Compliance
VSG complies with the EU General Data Protection Regulation (GDPR), the UK Data Protection Act 2018, and the California Consumer Privacy Act (CCPA). If you are a resident of the European Union, United Kingdom, or California, you have additional rights regarding your personal data as described above.